I would like to offer my thanks to two of your team members that it has been a pleasure to deal with recently.
My initial contact was with Mr John Havercroft who I spoke with to place an order over the phone for a new chair. John's customer service skills were outstanding, he was polite, professional and understood exactly what it was I needed to purchase. His attitude and personal commitment to placing my order was very refreshing and much appreciated.
My other contact was with Mr Paul Corbett who organised the tracking and delivery of the chair to my office. I found Paul delightful to deal with and he was very prompt at responding to my email queries.
I would like to thank both John and Paul for their great work - I will be delighted to deal with them again for future purchases of office equipment for our office.
Roniece Dawson-Bruce, Leading Edge Group Limited