Recently I ordered a new desk and some shelving for the office. Initially there were a number of problems with the furniture, which was delivered to our offices. These problems were rectified to our satisfaction upon the intervention of Mr Steven Larvin, your Sales Manager.
Mr Larvin was both personable and efficient in his dealings with us, rectifying the problems to our satisfaction. If it was not for the service provided by Mr Larvin we would certainly not have remained as a customer of your company. Mr Larvin is someone we can in future rely on and for that reason will maintain our association with your company.
Michael Conley, Michael Conley Lawyers