A BIG thanks to Equip, in particular the installers Steve and Christina. Everything went to plan from start to finish

I would like to take this opportunity of complimenting Equip Office Furniture on their delivery drives, in particular Craig Adams.

The Sunnyfield Association provides services to people with intelectual disabilities and on the many occasions when Craig and his team have needed to deliver to us, they have demonstrated a level of respect deserving of our services users. In addition they have always maintained a high level of professionalism and proven their ability to 'problem solve'.

I would hope that you would pass on The Sunnyfield Associations' appreciation and admiration to Craig and his team on our behalf.

Thank you

Liz Vale, The Sunnyfield Associations

Many thanks for all patience and help with getting the Sportsworld set up and running. The chairs look and feel fantastic.

You went above and beyond the call of duty, which is greatly appreciated.

We look forward to working with Equip Office Furniture in the future.

Dominique Dilosa, 7 Design

We wish to express our sincere thanks for your assistance in the fit-out of our office furniture. From the beginning of our dealings with Equip, you have showed nothing but true professionalism. After searching many furniture companies for the right one, we did not hesitate in doing business with you as it was blatantly obvious that you knew your products and did not need to 'get back to us' with any answers we were searching for.

We came to you with our ideas which we 'thought' would work, but you gave your suggestions, we took your advice and have been happy with the out come of all products you have customised for us.

We appreciate that whenever we had a question for you and emailed or called you, it was peace of mind to know that you 'always' responded within a few hours. And this did not change after you won our business; you remained only a call away right to the end, and beyond!

We have now settled in with our new furniture and we thank you for your invaluable input. Without it we don't think we would have chosen furniture which suits our small office - you helped by advising us on how to bets make the most of the limited areas we were working with.

Once again, thank you and we wish you continued success. Please feel free to provide our details as a reference in the future - anyone who goes elsewhere would be craaaaaazy!

Mark Walsh, Mark Walsh Enterprises Pty Limited

Everything arrived perfectly today.  The Ottoman is already a big hit with the staff (looks stunning) and we're pleased with how all the easy chairs have turned out in the black circle fabric. Taking around the Transit chairs was a bit like being Father Christmas - everyone is especially enjoying the lay back rocking feature.  I am also happy to report that today's deleivery guys were exceptional - very helpful, polite, on the ball, quick and efficient and jolly as well - this is clearly the delivery A team.

Thanks again and best regards

Lindsey

I would like to personally thank you for your professional approach to the recent purchase of the Company Boardroom chairs and an ergonomic chair for myself.

Your care and attention to detail and the extra effort you put in to make sure our requirements were met, were very much appreciated by the Company and myself.

Thank you again John,

Bernadette Rava, Australia Wool Exchange Ltd

Just writing to say thank you for the wardrobe. Thanks you for your help and friendliness and making it all a very easy and simple process.

Fiona Godsall, Martin Place Physiotherapy & Pilates

Could you please pass on my thanks for the efficient and friendly service provided by your sales department? We will definately be ordering more chairs in the future.

Elsa Colella, Woonona Medical Practice

We are enjoying the 1st stage of the partitions and have received comments from other departments on how great they look.  Management have agreed to go ahead with stage 2.

Thank you

Julia

Received the desk this morning - thank you very much.

Thanks again for the excellent service.

Maree Price

Thank you for the excellent service and product that you have provided my company in respect of the fit out of our new office.

From the initial consultation to the design, layout and finally the implementation stage. Everything was done professionally and with my company's particular needs in mind.

I would be happy to refer others to Equip Office Furniture.

Paul Wright, Wright Financial Advice Pty Limited

At Harris Software Systems, we often meet with Clients in our Boardroom. The old conference table was looking a bit shabby and thus we decided to get it spruced up. The quote that we got for repairing the table ws in excess of $2,000 so it was decided to obtain quotes for a new table. We had never dealt with your company until this stage and your details were located after doing a 'Google' search. A general enquiry email was submitted. It is the outstanding service that we have been given since that initial query, which I wish to congratulate your manager on. Not only did John promptly reply, in great detail, he also offered to come out and have a look at what we needed. He submitted quotes; he brought samples for us to choose from and ended up delivering a high quality product at a cost that was less than quoted for repair of our old table.

It was then decided that we would source some new chairs for the Boardroom. Again, your company was contacted to see if this was something you could help out with. Not only did John supply images of the chairs, he actually brought a couple of samples to our office for us to try. This resulted in an order being submitted and again a high quality product was delivered.

Due to a recent addition of computer equipment into the Boardroom, we needed an additional cabinet to house these items. This was a difficult task for us as we already had cabinets that it needed to match and there was limited space for the new cabinet to fit into. After contacting John in the hope that your company could help out, he visited out office, measured up for what we needed and had a cabinet custom made to our requirements.

Thank you Equip Furniture for the products supplied and thank you John for the exemplary manner in which you represented your company.

We look forward to doing business with you again in the future.

Tracey Tetlow, Harris Administration

You are fabulous!

Kindes regards

Ffrances Lawes

Thank you so much for getting our order through and for arranging installation and delivery.

Colour match is good and furniture is unreal. As usual install went smoothly and no disruptions.

Look forward to doing more business with you in the future.

Vicky Benko, GTA Consultants

The delivery guys did a good job, tidied up well and the furniture looks great.

Regards

Brett

Received all of the furniture except one faulty filing cabinet which they didn't leave here, hopefully will be delivered soon.  Thanks for the good service we received all the way through.

Kind Regards

Rima Megalli

Just a quick e mail to say that I found Equip Office Furniture very good in helping me choose the right chair fit (and colour... about 400 to choose from!). They stock the Gregory chair but also lots of others. I found one with very good lumbar support. Hope this is useful for any other patients looking for a good chair!

I have had the pleasure of dealing with John Havercroft on many occasions in the past couple of years. I have enquired/purchased a number of different office furniture items from your company and have always been very satisfied with the service I have received.

I have contacted John on many occasions where I enquired about the pros and cons of different products/styles and he has always gone out of his way to research the best solution for our needs. He always does this with a smile and without making me feelp pressured in any way.

John is a wonderful asset to your company and I wanted to take the time to compliment him and acknowledge his great customer service skills. I hope to continue our professional relationship for many years to come.

Thank you

Suji Ra, THL Australia

Just an email (if you could pls pass on to appropriate person) to say how fantastic the guys were on Friday!  Very helpful and organised!!!  Great customer service.

Thank you

Ashleigh McMeikan

We would all like to thank you for the order and installation of our new office screens.

They look great and everyone is really happy with how they turned out!

Thank you and your workers for a great job.

Regards, Mel

I would like to offer my thanks to two of your team members that it has been a pleasure to deal with recently.

My initial contact was with Mr John Havercroft who I spoke with to place an order over the phone for a new chair. John's customer service skills were outstanding, he was polite, professional and understood exactly what it was I needed to purchase. His attitude and personal commitment to placing my order was very refreshing and much appreciated.

My other contact was with Mr Paul Corbett who organised the tracking and delivery of the chair to my office. I found Paul delightful to deal with and he was very prompt at responding to my email queries.

I would like to thank both John and Paul for their great work - I will be delighted to deal with them again for future purchases of office equipment for our office.

Roniece Dawson-Bruce, Leading Edge Group Limited

I am very happy with the cabinets supplied so you were very easy to recommend.

Cheers

Maria

Please say thank you to the guys for their hard work - they were a good bunch!

Natasha Akbari, Fairfax Digital

We found your business online and had some helpful assistance over the phone from one of your team, James Gilmore.

We subsequently met James on premise and he was very helpful in guiding us through what furniture we may need for our new offices.

The purpose of my note to you is that the above reflects well on you and your team. However, what particularly impressed us was James' attention to detail in following matters up. This truly generated the sale and made us choose your company over your competitors.

It's been a pleasure dealing with Equip Office Furniture to date.

Alex Cleanthous, Web Profits

It’s a pleasure working with you .......... you are very patient and we appreciate your advice.

 Sandra

I am writing to thank Equip, and in particular John Havercroft, for the assistance I received when purchasing our new board room furniture.

Every step of the way, from my first phone call to delivery of the furniture, everyone I dealt with at Equip was professional, prompt and helpful. John in particular was very accomodating, showing us options in the showroom and bringing short-listed items to our office so that we could see them in situ.

Delivery was as quoted and we were kept up to date at all times of the progress of the order.

I am very happy to recommend Equip Office Furniture to colleagues and friends and you will certainly be my first choice for future purchases.

Many thanks again

Christine Collins, Squiz Pty Ltd

Just a quick e mail to say that I found this shop was very good in helping me choose the right chair fit (and colour... about 400 to choose from!). They stock the Gregory chair you mentioned, but also lots of others. I found one with very good lumbar support which felt much more comfortable than the Gregory.

Hope this is useful for any other patients looking for a good chair!

I dealt with Steve Larvin who was very helpful and patient!

Kind regards, Karen

THANK YOU. Got my furniture today. It all looks brilliant and even better in the flesh.

Vicky Benko, GTA CONSULTANTS

The furniture looks great Dave, your design work/effort/patience has really paid off, thank you so much.

A bit of unpacking, some signage and we won't know ourselves (oh, and some filling cabinets...)

Karen Burns, Compdata Technology Services Pty Ltd

FYI the new furniture looks beautiful and the two gentlemen (Ben & John) who delivered it and put the furniture together were a pleasure to work with.

Thank you & regards

Karen

I would like to thank your company and John Havercroft in particular for the service we have received.

John was very helpful in assisting me select the furniture we needed and did a great job in fine-tuning those needs with a special order on your supplier.

The office is an office fit-out which is exactly as I envisaged - on time and within my budget.

Many thanks

Graham Jenkins, Boyden Global Executive Search

Over the years, I have dealt with a lot of Sales and Marketing professionals and now and then you meet someone like you who is passionate, knowledgeable and professional. And when I meet people like yourself I always want to let the company know how lucky they are to have an employee like you!

In today's business world it always amazes me that the simple things are not used or cared about - for instance, turning up on time, listening to the client's needs and just being knowledgeable about the company's product. Pretty simple stuff but, so many Sales & Marketing people get it wrong, except you! You were a delight to deal with and it was quite evident that you were well-informed about your product and professional. I knew the first 5mins that I wanted to deal with you and felt confident that I would receive a high-quality product.

Unfortunately, I am working at Mission Australia as a contractor and will be leaving shortly but, where ever I end up and there is a need for office equipment the first person that I will call is you!

It's been a pleasure dealing with you Scott and I know you will do very well in your career.

Diana D'Ambrose, Mission Australia

I am writing to express my heartfelt thanks for your company's assistance in fitting out the premises at Level 4, York St, Sydney.

Especially to be commended is Josh Ellis, who was unfailing in his service to us from beginning to end.

He was always available and always had the right problem solving attitude to every issue that came up both before installation and on the day.

Thank you again - we wish you every success for your business in the future.

Monica White, CommercialPLUS Property

Recently I ordered a new desk and some shelving for the office. Initially there were a number of problems with the furniture, which was delivered to our offices. These problems were rectified to our satisfaction upon the intervention of Mr Steven Larvin, your Sales Manager.

Mr Larvin was both personable and efficient in his dealings with us, rectifying the problems to our satisfaction. If it was not for the service provided by Mr Larvin we would certainly not have remained as a customer of your company. Mr Larvin is someone we can in future rely on and for that reason will maintain our association with your company.

Michael Conley, Michael Conley Lawyers

Thank you for your professional service with regards to this office fit out. I look forward to working with you again.

Lorrie Hammerton, Your Place Interiors

We look forward to dealing with Equip Office Furniture again in the future and thank you for your prompt communications, efficiency and professional manner whilst dealing with our firm.

Kimberlee Furness, Norton White

I would like to thank you and your delivery staff for the great service we received when purchasing our 2 new custom made black desk.

Not only did you bet the dead line by days, the delivery guy's were so quick and polite while assembling the goods.

We have now bought products from your store 3 times and will continue to do business with you in the future.

Natalie Szabo, Mindscape Asia Pacific Pty Limited

I'd like to give my thanks to Equip for making refurbishing our offices such a pleasant and painless experience.

Steve was able to look after our new office layout on paper and suggest cost effective, functional, quality furniture.

Steve was a pleasure to deal with and delivery was prompt with no fuss.

I would recommend Equip to anyone in the market for good quality and great service.

Sean Beavis

Principal

Aussie Newtown

The brief given to John was to provide office screens and furniture, whilst incorporanting existing furniture and equipment, to reflect our design for a modern professional environment.

John is a professional, friendly person who brought a keen sense of design, colour and knowledge of available products to the task. We were impressed by his quick and effective response to our myriad enquiries and requests for information. When a problem presented itself, due to manufacturing fault, John called in personally to assess the problem and rectified the mistake quickly and efficiently. His sense of humour never failed even under these circumstances.

Furthermore, John ensured the timely delivery of everything and the efficient installation of the various elements, such as screening. We are very pleased with the result which has exceeded our expectations. We would recommend John Havercroft to anyone requiring the services of an intelligent, friendly and above all meticulous office design consultant.

G V J Steele, Sasol Wax Australia Pty Limited

We would all like to thank you for the order and installation of our new office screens. They look great and everyone is really happy with how they turned out! Thank you and your workers for a great job.

Mel

Administration

Wheelchair Sports NSW

I would like to let you know that we are very happy with all the furniture you delivered and thank you for your flexibility and co-operation during the entire ordering and delivering process.

John Havercroft has done an excellent job on managing our account and provided a superb service to us. He is very responsive and helpful and we would appreciate if he also manages our account in the future for hopefully more business to come.

Gudrun Nienaber, Rejuva Management Pty Ltd

Thank you for the excellent customer service I will be sure to advise my network on the speed and excellence in customer service.

Kind Regards,

Mark Spinks 

Thank you so much for your prompt response. It is very refreshing to have such great support in sales and after. Please thank Steve for his immediate response to my email. We are very happy with the product and it will get a lot of use. We will certainly use your company for further requirements in this line.

Norm Barker 

Thanks for that. Look forward to dealing again with you in the near future.

Deborah Jones, Computus

We recently bought a new desk for Angus and needed a chair for it; we were passing your shop and spotted a staff member in the shop. We didn't know the office hours but rang from the car to see if the shop was open. We were told that it was closed, but no problem; the staff member could wait 15 minutes while I dropped Jenny at Glebe and let us in.

The service provided was above the call of duty, and since it is so easy to complain when things aren't up to expectation, I think it's important to let you know when expectations are surpassed.

It was John who helped me with the selection of Angus' chair, offering me a range that was totally appropriate and we made a choice to suit the desk and the budget.

It was a pleasure to do business with John, and you can expect references of the highest order from both Jen and myself whenever we are asked about our experience with Equip Office Furniture.

Good luck with the business in the future.

Warwick, Sports Book

I would like to express our great appreciation for the unwavering service we have received from the staff at Equip Office Furniture and in particular John Havercroft, who assisted us with the purchase of our chairs in an extremely professional and couteous manner.

It is such a pleasure to do business with a professsional company who provided such high levels of customer service. We will certainly return to Equip Office Furniture for our future needs.

Thank you

Adam Cail, Rala Information Services

We are very happy with your services and we intend to buy more furniture in the near future.

Peter Zada, Navado Lawyers & Solicitors

We would like to thank Clifford for all his assistance. Elsa was also very happy with the service and our delivery driver.

Elsa confirms any more furniture will be purchased through Clifford and equi Office Furniture.

Paul Corbett, Woonoona Medical Centre

This is to thank you for your persistence in your attempts to match the colour and finish of my personal office furniture. After numerous visits by the Equip salesman and technicians the furniture is now at an acceptable standard.

R. Webb, Broughton Anglican College

Just wanted to let you know that our new workstations are fantastic.  We are very happy with them.  Many thanks for getting then to us before Xmas.  I also wanted to let you know that Leigh and Dan were fantastic as well.  Professional, expedient and friendly which is something not always encountered with some of the Tradesmen we have had before.  It was a pleasure to have them constructing our new furniture.

Regards

Jenny-Lee Booth